Lullabye Sleep Mix
Crafted by Naturopaths and formulated to support a good nights rest.
Our Lullabye mix contains:
- Lemon Balm
Returns and Refunds
Bayleaf Dispensary takes every effort to ensure the quality of our products and that your purchase arrives to you in perfect condition. Should you experience a problem with your order please email us and we will do our utmost to resolve any issue.
Please choose carefully as we do not refund if you change your mind.
We are happy to exchange your goods, (excluding herbal tinctures) within 14 days, with proof of purchase, providing the goods are in their original condition with the seal intact. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, with an intact seal and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders, medicines or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards, or if you simply change you mind.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any return question at firstname.lastname@example.org
Level 7/276 Flinders street,
Ph: 1300 522 201
Thank you for visiting and shopping at Bayleaf Wellness. The following information sets out the terms and conditions that constitute our Shipping Policy.
PROCESSING YOUR ORDER
An email confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase.
SHIPMENT PROCESSING TIME
Processing time refers to the time it takes for us to prepare your order for shipping.
After your payment is authorised and verified, all orders are processed within 2-4 days. We will contact you for some reason if there are any delays.
However, some orders may ship within as few as 2 business days and some may take up to 4 business days.
Bayleaf Wellness ships domestically only. If you have a question about domestic deliveries, please contact us at email@example.com
SHIPMENT RATES AND DELIVERY ESTIMATES
We endeavour to get your order to you as soon as possible. Once your order is placed, an estimated delivery time will be provided to you. Delivery times are estimates and commence from the date of shipment, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact deliver time. Unless there are exceptional circumstances, we make every effort to fulfil your order. Orders are shipped using Australia Post.
STANDARD DOMESTIC SHIPPING
The order will arrive within 3-10 business days.
Standard Shipping costs $13.95.
Note: Subject to placing your order before specific cut-off times.
Business day means Monday to Friday, except holidays.
Orders are not shipped or delivered on weekends or holidays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.
Products may be delivered in separate shipments.
When placing your order, we consider these factors when calculating the Estimated Delivery Date:
Transit Time: The amount of time it takes your order to leave our distribution centre and arrive at the local delivery carrier.
Due to out of stock items, packages may be delayed. We appreciate your patience during this time.
We will not be responsible for wrong shipping address if you provide incorrect information.
If there is any damage to the packaging on delivery, contact us immediately at 1300 522 201 or email firstname.lastname@example.org